1. General

The following terms and conditions are applicable to all orders which the customer (hereinafter called “you”) places with Phil & Jasmin, UTR 14811 64013, 113 Haberdasher Street N1 6EH London, hereinafter called “Phil & Jasmin“, “us“ or “we“ in the online shop on the website www.philandjasmin.com or onlineshops of third parties who cooperate with us. According to these GTC, customers are only natural persons who conclude a purchase contract with us for purposes which mainly can neither be ascribed to their industrial nor their independent professional activities (consumers).

You consent to the validity of these terms and conditions if you confirm this during the ordering process. Therefore, we ask you to read these terms and conditions carefully before you place an order. Even after the conclusion of the contract you may retrieve this information at any time at http://www.philandjasmin.com/termsandconditions. In addition, we will send you these terms and conditions together with the order confirmation by e-mail.


2. Operators of Phil & Jasmin

The webshop www.philandjasmin.com is operated by:
Phil & Jasmin
113 Haberdasher Street
N1 6EH, London
United Kingdom

UTR 14811 64013


3. Conditions for the conclusion of the contract

The Phil & Jasmin offer includes the purchase of goods (jewellery).
Minimum requirements for the conclusion of a contract:
We do not offer products for purchase by infants. If you are not 18 years old, you may use our webshop in cooperation with a parent or a guardian only.
You may place orders through our website or a website of third parties with whom we cooperate, exclusively as a consumer and not as a commercial reseller.


4. Formation of a contract with Phil & Jasmin

Conclusion of a purchase contract for goods:
Please note that all information on the website are not an offer for concluding a contract. Rather, they are a request to you to submit an offer for the conclusion of a contract. To place an unbinding offer for the conclusion of a purchase contract, you have to go through the ordering process of our online shop. You consent to place a binding offer by clicking the “Buy” button after you have put the selected product into the virtual shopping cart and gone through the ordering process. The ordering process is thus completed.
It may occur in individual cases that certain products shown on our website are not available. A detailed view of the respective product provides a corresponding note on the availability of the product. If the product which you selected for an order is not available, you cannot place it into the shopping cart and therefore not make an offer to us for a purchase contract. Please note that we sell all products in common household quantities only.
Once you have placed your order in this way, you will receive an order confirmation from us by e-mail. This order information is our acceptance of your offer for the conclusion of a contract. Make sure that the e-mail address specified by you for the handling of the order is correct so that you can receive our order confirmation at this address. When using SPAM filters, make sure in particular that all e-mails sent by us can be delivered.


5. Shipping and delivery

The prices as mentioned on the product pages www.philandjasmin.com include the legal value-added tax and other price components.

We deliver within Europe and some selected countries worldwide.

The shipping costs are detailed in the shopping cart system and on the order page and are divided into the following shipping classes:

Countries and Costs

Germany: 6,50 €
Austria: 15,00 €
Switzerland: 26,50 €
Netherlands: 12,00 €
United Kingdom: 7,50 €
Italy: 15,50 €
Ireland: 15,00 €
Iceland: 26,50 €
Luxembourg: 12,00 €

United Sates: 4,50 €
Canada: 11,00 €
Australia, New Zealand: 13,50 €

Rest of the World: 26,50 €


6. Payment methods

The possible methods of payment are a payment via Paypal, an advance payment and credit card payment.

If you choose the Paypal payment, by clicking the “Buy” button you simultaneously place the payment order with your payment service provider (Paypal). The invoice amount will be debited from your Paypal customer account after you have received our order confirmation.

If you choose a bank transfer, the following is applicable: You have to transfer the entire purchase price for your entire order to our account not later than 10 days from the conclusion of the contract.

Philipp Siedler
Bank: N26
IBAN: DE57100110012628407497


7. Delivery of ordered goods

If you buy several items on the basis of a uniform order in our online shop or in online shops of third parties who cooperate with us, you will receive all of these items within the scope of a uniform delivery. If you buy several items within the scope of a uniform order, we will deliver them only after you have paid the purchase price for all ordered goods to us.


8. Power of cancellation

Because of the nature of the ordered goods, which is custom and on demand for each customer, you may revoke this contract within 24 hours without giving reasons. The cancellation term is 24 hours.

If the goods were faulty, you may revoke this contract within fourteen days without giving reasons.

If the goods were faulty, the cancellation term is fourteen days, starting on the day when you or a third party, who is specified by you and is not the forwarder, has taken possession of the goods. If you ordered several goods within the scope of a uniform order and they are delivered separately by us for any reason, the term shall start on the day when you or a third party, who is specified by you and is not the forwarder, has taken possession of the last good.

To exercise your power of cancellation, you have to inform us about your decision to revoke this contract in a unambiguous declaration by e-mail.

You may declare your cancellation by e-mail to info@philandjasmin.com. Please specify in your email your name, the name of the respective items, your order number as well as the date of the conclusion of the contract and the date on which you received the items.

To comply with the cancellation term, it will be sufficient to send the message for exercising the power of cancellation prior to the expiration of the cancellation term.


If you revoke this contract, we will have to refund all payments received from you including the delivery costs immediately and not later than fourteen days from the day on which we received the notice of your cancellation of this contract.

For the repayment we use the same payment methods you used for the original transaction unless otherwise agreed with your expressly. In no case will you be charged for this refund.

If the goods were faulty, we may refuse a refund until we have received the goods back or you provide evidence that you have returned the goods, depending on which is the earliest.

Customized products can only be returned or refunded if they were faulty.

You have to return the goods immediately and in each case no later than within fourteen days from the day when you informed us about the cancellation of this contract.

The goods will be returned to the following address:

Phil & Jasmin
113 Haberdasher Street
N1 6EH London
United Kingdom

The time period is deemed complied with if you sent the goods prior to the expiration of these fourteen days.

However, you will also have to pay the immediate costs for returning the goods.

You only have to be responsible for a possible loss of value of the goods if this loss of value is caused by your handling which is not necessary for examining the quality, properties or function of the goods.



9. Reservation of self-supply, right of cancellation

The stationery designed by us is printed by our contractual partners and delivered to our stock. We selected these suppliers carefully.

If a product as ordered by you is not available due to our supplier failing to deliver without our fault and despite their contractual obligations, we are entitled to cancel the contract.

In this case we will inform you immediately about the non-availability of the product. If you have already paid the purchase price, we will refund this purchase price using your chosen payment method.

Your right to exchange for reasons of goodwill in addition to your legal cancellation right and your legal warranty claims and rights.


10. Exclusion of the right or return.

If you return the goods after the expiration of this exchange period, we will refuse them and not send you a virtual voucher for our online shop.

Also, we will refuse acceptance of the returned goods and not send a virtual voucher for our online shop prior to the expiration of the return period if the goods are not returned in the same condition as on delivery to you.

This means that your right to return is excluded if:

The jewellery have been damaged, bent out of shape or soiled in another way.

If we refuse acceptance of the returned goods and do not send you a voucher for our online shop, we will return the goods to you again at our expense.


11. Copyright

We reserve all copyrights and other rights to our website as well as the published contents, information, images, videos, data bases and downloadable files offered in the online shop for sale (hereinafter called “protected property”). A modification, reproduction, publication of the protected property is expressly prohibited without my previous written consent.


12. Choice-of-law clause

All our services are subject to United Kingdom legislation, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG)


13. Instruction on online dispute settlement

The EU Commission will soon provide an online platform for an online dispute settlement (OS platform). Currently, this OS platform is not available. We will publish a link here as soon as the OS platform is available.


14. Promo Codes

Promo code BLACKFRIDAY20 is good for 20% off on every product in the shop. Code is valid for limited time only, ending on the 26th of November 00:00 am GMT. Order must be placed during the offer period. Code cannot be combined with other discounts or offer codes. No cash value. Discount does not apply to shipping. Eligible with Economy or Express shipping. Code is active starting November 22, 2018 at 00:00 am GMT and expires November 27, 2018 at 00:00am GMT.